Faulty may occur even if the rolls supplied have no quality defects. In such cases, the issue often is with the operating conditions, or some problem in the interaction between the system and the roll has been overlooked or improperly assessed. In such cases, we will be happy to contribute our experience and technical center to help determine the faulty function. Our job will only be done when the rolls are running to your satisfaction.
You may expect our parts to not only be made in the perfect condition, but also to arrive at your doorstep like that. We provide the conditions for this by way of proper packaging and effective protection against corrosion. This applies in particular to maritime transport. Of course, you are also free to choose your terms of delivery. We can provide anything from “ex works” to “free delivery”.
In particular complex coverings and rolls are managed in our database based on part numbers under which we record the part’s life cycle to show any work performed, including its time and reason.